Hospice Profile
CAHPS Data from the May 2025 Refresh.
Cost Report information from the August 2024 CMS Refresh.
Agency: PROMEDICA HOSPICE (VIRGINIA BEACH)
City: VIRGINIA BEACH
State: VA
Agency Type: Nonprofit
Reported Parent: HCR MANOR CARE SVC LLC
Cost Report Fiscal Year End: October 31, 2023
Reported Census: 99
Reported Net Income: 834
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 91
Respect: 90
Pain & Symptom Management: 70
Team Communication: 85
Timely Care: 75
Training of Family: 75
Rating of Hospice: 81
Would Recommend Hospice: 85
Combined Scores: 652
National Rank: 1702
Agency: COMFORT CARE HOME HEALTH AND HOSPICE
City: CHESAPEAKE
State: VA
Agency Type: –
Reported Parent: –
Cost Report Fiscal Year End: January 1, 1970
Reported Census: 0
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 80
Respect: 92
Pain & Symptom Management: 71
Team Communication: 79
Timely Care: 69
Training of Family: 78
Rating of Hospice: 73
Would Recommend Hospice: 76
Combined Scores: 618
National Rank: 2540
Agency: HOSPICE OF THE SHENANDOAH
City: FISHERSVILLE
State: VA
Agency Type: –
Reported Parent: –
Cost Report Fiscal Year End: January 1, 1970
Reported Census: 0
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 91
Respect: 96
Pain & Symptom Management: 81
Team Communication: 86
Timely Care: 84
Training of Family: 85
Rating of Hospice: 88
Would Recommend Hospice: 91
Combined Scores: 702
National Rank: 327
Agency: COMPASSUS – RESTON
City: CHANTILLY
State: VA
Agency Type: For Profit
Reported Parent: CLP HEALTHCARE SERVICES INC.
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 56
Reported Net Income: 770
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 93
Respect: 83
Pain & Symptom Management: 72
Team Communication: 78
Timely Care: 75
Training of Family: 67
Rating of Hospice: 74
Would Recommend Hospice: 81
Combined Scores: 623
National Rank: 2452
Agency: CENTRA BEDFORD HOSPICE
City: BEDFORD
State: VA
Agency Type: –
Reported Parent: –
Cost Report Fiscal Year End: January 1, 1970
Reported Census: 0
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 92
Respect: 89
Pain & Symptom Management: 72
Team Communication: 80
Timely Care: 69
Training of Family: 70
Rating of Hospice: 84
Would Recommend Hospice: 87
Combined Scores: 643
National Rank: 1978
Agency: GOODWIN HOUSE PALLIATIVE CARE AND HOSPICE
City: FALLS CHURCH
State: VA
Agency Type: –
Reported Parent: –
Cost Report Fiscal Year End: January 1, 1970
Reported Census: 0
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 92
Respect: 91
Pain & Symptom Management: 73
Team Communication: 78
Timely Care: 68
Training of Family: 70
Rating of Hospice: 81
Would Recommend Hospice: 83
Combined Scores: 636
National Rank: 2159
Agency: RIVERSIDE HOSPICE
City: WARSAW
State: VA
Agency Type: Nonprofit
Reported Parent: RIVERSIDE HEALTH SYSTEM
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 30
Reported Net Income: 2
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 91
Respect: 95
Pain & Symptom Management: 80
Team Communication: 86
Timely Care: 81
Training of Family: 81
Rating of Hospice: 87
Would Recommend Hospice: 92
Combined Scores: 693
National Rank: 501
Agency: SENTARA HOSPICE (HALIFAX)
City: SOUTH BOSTON
State: VA
Agency Type: For Profit
Reported Parent: –
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 35
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 89
Respect: 89
Pain & Symptom Management: 71
Team Communication: 83
Timely Care: 76
Training of Family: 77
Rating of Hospice: 78
Would Recommend Hospice: 79
Combined Scores: 642
National Rank: 2003
Agency: MEDICAL SERVICES OF AMERICA HOME HEALTH & HOSPICE
City: RICHLANDS
State: VA
Agency Type: –
Reported Parent: –
Cost Report Fiscal Year End: January 1, 1970
Reported Census: 0
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 86
Respect: 86
Pain & Symptom Management: 74
Team Communication: 83
Timely Care: 80
Training of Family: 81
Rating of Hospice: 79
Would Recommend Hospice: 82
Combined Scores: 651
National Rank: 1728
Agency: GENTIVA
City: VIRGINIA BEACH
State: VA
Agency Type: For Profit
Reported Parent: CURO HEALTH SERVICES LLC
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 139
Reported Net Income: 2
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 88
Respect: 87
Pain & Symptom Management: 68
Team Communication: 75
Timely Care: 65
Training of Family: 74
Rating of Hospice: 73
Would Recommend Hospice: 80
Combined Scores: 610
National Rank: 2642
Agency: PROMEDICA HOSPICE (FAIRFAX)
City: FARIFAX
State: VA
Agency Type: Nonprofit
Reported Parent: HCR MANOR CARE SVC LLC
Cost Report Fiscal Year End: October 31, 2023
Reported Census: 280
Reported Net Income: 5
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 89
Respect: 87
Pain & Symptom Management: 72
Team Communication: 77
Timely Care: 70
Training of Family: 72
Rating of Hospice: 76
Would Recommend Hospice: 82
Combined Scores: 625
National Rank: 2411
Agency: HEARTLAND HOSPICE
City: NORTH CHESTERFIELD
State: VA
Agency Type: Nonprofit
Reported Parent: HCR MANOR CARE SVC LLC
Cost Report Fiscal Year End: October 31, 2023
Reported Census: 146
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 92
Respect: 93
Pain & Symptom Management: 82
Team Communication: 85
Timely Care: 76
Training of Family: 76
Rating of Hospice: 84
Would Recommend Hospice: 84
Combined Scores: 672
National Rank: 1092
Agency: GENTIVA
City: RICHMOND
State: VA
Agency Type: For Profit
Reported Parent: CURO HEALTH SERVICES LLC
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 148
Reported Net Income: 3
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 85
Respect: 89
Pain & Symptom Management: 70
Team Communication: 78
Timely Care: 72
Training of Family: 77
Rating of Hospice: 77
Would Recommend Hospice: 75
Combined Scores: 623
National Rank: 2452
Agency: SPECIAL CARE HOSPICE
City: GRUNDY
State: VA
Agency Type: –
Reported Parent: –
Cost Report Fiscal Year End: January 1, 1970
Reported Census: 0
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: –
Respect: –
Pain & Symptom Management: –
Team Communication: –
Timely Care: –
Training of Family: –
Rating of Hospice: –
Would Recommend Hospice: –
Combined Scores: 0
National Rank: –
Agency: MEDI HOME HEALTH & HOSPICE
City: FREDERICKSBURG
State: VA
Agency Type: –
Reported Parent: –
Cost Report Fiscal Year End: January 1, 1970
Reported Census: 0
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 92
Respect: 88
Pain & Symptom Management: 67
Team Communication: 78
Timely Care: 76
Training of Family: 73
Rating of Hospice: 81
Would Recommend Hospice: 80
Combined Scores: 635
National Rank: 2191
Agency: LEGACY HOSPICE & PALLIATIVE CARE
City: RICHLANDS
State: VA
Agency Type: Nonprofit
Reported Parent: –
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 38
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 94
Respect: 95
Pain & Symptom Management: 89
Team Communication: 90
Timely Care: 89
Training of Family: 86
Rating of Hospice: 90
Would Recommend Hospice: 95
Combined Scores: 728
National Rank: 67
Agency: MEDI HOME HEALTH AND HOSPICE – ROANOKE
City: ROANOKE
State: VA
Agency Type: –
Reported Parent: –
Cost Report Fiscal Year End: January 1, 1970
Reported Census: 0
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 90
Respect: 90
Pain & Symptom Management: 76
Team Communication: 77
Timely Care: 72
Training of Family: 79
Rating of Hospice: 80
Would Recommend Hospice: 81
Combined Scores: 645
National Rank: 1917
Agency: HEARTLAND HOSPICE (NEWPORT NEWS)
City: NEWPORT NEWS
State: VA
Agency Type: Nonprofit
Reported Parent: HCR MANOR CARE SVC LLC
Cost Report Fiscal Year End: October 31, 2023
Reported Census: 41
Reported Net Income: 136
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 90
Respect: 89
Pain & Symptom Management: 67
Team Communication: 75
Timely Care: 71
Training of Family: 68
Rating of Hospice: 80
Would Recommend Hospice: 80
Combined Scores: 620
National Rank: 2505
Agency: MEDI HOME HEALTH AND HOSPICE – CHESAPEAKE
City: CHESAPEAKE
State: VA
Agency Type: –
Reported Parent: –
Cost Report Fiscal Year End: January 1, 1970
Reported Census: 0
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 89
Respect: 92
Pain & Symptom Management: 76
Team Communication: 80
Timely Care: 81
Training of Family: 76
Rating of Hospice: 77
Would Recommend Hospice: 80
Combined Scores: 651
National Rank: 1728
Agency: TRADITIONS HEALTH
City: GLEN ALLEN
State: VA
Agency Type: For Profit
Reported Parent: –
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 95
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 91
Respect: 92
Pain & Symptom Management: 70
Team Communication: 78
Timely Care: 69
Training of Family: 65
Rating of Hospice: 80
Would Recommend Hospice: 85
Combined Scores: 630
National Rank: 2305
Agency: MEDI HOME HOSPICE – RICHMOND
City: GLEN ALLEN
State: VA
Agency Type: For Profit
Reported Parent: MSA INC.
Cost Report Fiscal Year End: September 30, 2023
Reported Census: 79
Reported Net Income: 1
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 92
Respect: 90
Pain & Symptom Management: 71
Team Communication: 82
Timely Care: 77
Training of Family: 79
Rating of Hospice: 82
Would Recommend Hospice: 78
Combined Scores: 651
National Rank: 1728
Agency: MOUNTAIN VALLEY HOSPICE & PALLIATIVE CARE
City: GALAX
State: VA
Agency Type: Nonprofit
Reported Parent: MOUNTAIN VALLEY HOSPICE AND PALLIATI
Cost Report Fiscal Year End: September 30, 2023
Reported Census: 179
Reported Net Income: 4
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 91
Respect: 92
Pain & Symptom Management: 77
Team Communication: 83
Timely Care: 82
Training of Family: 76
Rating of Hospice: 85
Would Recommend Hospice: 89
Combined Scores: 675
National Rank: 1002
Agency: VITAS HEALTHCARE CORPORATION ATLANTIC
City: FAIRFAX
State: VA
Agency Type: For Profit
Reported Parent: VITAS HEALTHCARE CORPORATION
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 281
Reported Net Income: 4
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 88
Respect: 81
Pain & Symptom Management: 62
Team Communication: 66
Timely Care: 55
Training of Family: 59
Rating of Hospice: 65
Would Recommend Hospice: 68
Combined Scores: 544
National Rank: 3033
Agency: GENTIVA II
City: WYTHEVILLE
State: VA
Agency Type: For Profit
Reported Parent: CURO HEALTH SERVICES LLC
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 167
Reported Net Income: 3
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 84
Respect: 88
Pain & Symptom Management: 67
Team Communication: 77
Timely Care: 75
Training of Family: 71
Rating of Hospice: 75
Would Recommend Hospice: 74
Combined Scores: 611
National Rank: 2627
Agency: AMEDISYS HOSPICE OF RICHMOND
City: RICHMOND
State: VA
Agency Type: For Profit
Reported Parent: AMEDISYS INC
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 46
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 85
Respect: 88
Pain & Symptom Management: 71
Team Communication: 79
Timely Care: 73
Training of Family: 80
Rating of Hospice: 76
Would Recommend Hospice: 75
Combined Scores: 627
National Rank: 2372
Agency: MEDI HOME HEALTH AND HOSPICE – PULASKI
City: PULASKI
State: VA
Agency Type: –
Reported Parent: –
Cost Report Fiscal Year End: January 1, 1970
Reported Census: 0
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 90
Respect: 88
Pain & Symptom Management: 72
Team Communication: 77
Timely Care: 72
Training of Family: 77
Rating of Hospice: 74
Would Recommend Hospice: 76
Combined Scores: 626
National Rank: 2392
Agency: HOME NURSING COMPANY INC
City: LEBANON
State: VA
Agency Type: –
Reported Parent: –
Cost Report Fiscal Year End: January 1, 1970
Reported Census: 0
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 89
Respect: 96
Pain & Symptom Management: 75
Team Communication: 87
Timely Care: 82
Training of Family: 82
Rating of Hospice: 71
Would Recommend Hospice: 81
Combined Scores: 663
National Rank: 1390
Agency: GENTIVA II
City: HARRISONBURG
State: VA
Agency Type: For Profit
Reported Parent: CURO HEALTH SERVICES LLC
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 153
Reported Net Income: 3
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 89
Respect: 89
Pain & Symptom Management: 70
Team Communication: 76
Timely Care: 77
Training of Family: 71
Rating of Hospice: 77
Would Recommend Hospice: 77
Combined Scores: 626
National Rank: 2392
Agency: LEGACY HOSPICE
City: CHARLOTTESVILLE
State: VA
Agency Type: For Profit
Reported Parent: CARE HOSPICE INC.
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 254
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 92
Respect: 93
Pain & Symptom Management: 77
Team Communication: 84
Timely Care: 79
Training of Family: 75
Rating of Hospice: 83
Would Recommend Hospice: 87
Combined Scores: 670
National Rank: 1158
Agency: ASCEND HOSPICE
City: GLEN ALLEN
State: VA
Agency Type: For Profit
Reported Parent: –
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 47
Reported Net Income: 9
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 91
Respect: 92
Pain & Symptom Management: 62
Team Communication: 85
Timely Care: 79
Training of Family: 68
Rating of Hospice: 79
Would Recommend Hospice: 83
Combined Scores: 639
National Rank: 2090
Agency: SEVEN HILLS HOSPICE, LLC
City: FOREST
State: VA
Agency Type: –
Reported Parent: –
Cost Report Fiscal Year End: January 1, 1970
Reported Census: 0
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: –
Respect: –
Pain & Symptom Management: –
Team Communication: –
Timely Care: –
Training of Family: –
Rating of Hospice: –
Would Recommend Hospice: –
Combined Scores: 0
National Rank: –
Agency: PROFESSIONAL HEALTHCARE RESOURCES, INC
City: ANNANDALE
State: VA
Agency Type: –
Reported Parent: –
Cost Report Fiscal Year End: January 1, 1970
Reported Census: 0
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: –
Respect: –
Pain & Symptom Management: –
Team Communication: –
Timely Care: –
Training of Family: –
Rating of Hospice: –
Would Recommend Hospice: –
Combined Scores: 0
National Rank: –
Agency: AMEDISYS HOSPICE CARE
City: CHESAPEAKE
State: VA
Agency Type: For Profit
Reported Parent: AMEDISYS INC
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 151
Reported Net Income: 1
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 87
Respect: 91
Pain & Symptom Management: 73
Team Communication: 82
Timely Care: 78
Training of Family: 74
Rating of Hospice: 80
Would Recommend Hospice: 84
Combined Scores: 649
National Rank: 1811
Agency: CARIS HEALTHCARE, LP (ABINGDON)
City: ABINGDON
State: VA
Agency Type: For Profit
Reported Parent: –
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 128
Reported Net Income: 12
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 92
Respect: 91
Pain & Symptom Management: 76
Team Communication: 82
Timely Care: 85
Training of Family: 78
Rating of Hospice: 85
Would Recommend Hospice: 88
Combined Scores: 677
National Rank: 933
Agency: GENTIVA I
City: FREDERICKSBURG
State: VA
Agency Type: For Profit
Reported Parent: CURO HEALTH SERVICES LLC
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 17
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: –
Respect: –
Pain & Symptom Management: –
Team Communication: –
Timely Care: –
Training of Family: –
Rating of Hospice: –
Would Recommend Hospice: –
Combined Scores: 0
National Rank: –
Agency: INTERIM HEALTHCARE HOSPICE & PALLIATIVE CARE
City: VIRGINIA BEACH
State: VA
Agency Type: For Profit
Reported Parent: –
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 57
Reported Net Income: 156
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 91
Respect: 87
Pain & Symptom Management: 74
Team Communication: 78
Timely Care: 74
Training of Family: 78
Rating of Hospice: 82
Would Recommend Hospice: 80
Combined Scores: 644
National Rank: 1940
Agency: HELPING HANDS HOSPICE, INC
City: POUNDING MILL
State: VA
Agency Type: For Profit
Reported Parent: –
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 14
Reported Net Income: 3
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: –
Respect: –
Pain & Symptom Management: –
Team Communication: –
Timely Care: –
Training of Family: –
Rating of Hospice: –
Would Recommend Hospice: –
Combined Scores: 0
National Rank: –
Agency: COMMONWEALTH HOSPICE
City: DANVILLE
State: VA
Agency Type: For Profit
Reported Parent: LHC GROUP INC.
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 59
Reported Net Income: 591
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 91
Respect: 94
Pain & Symptom Management: 76
Team Communication: 87
Timely Care: 80
Training of Family: 79
Rating of Hospice: 87
Would Recommend Hospice: 87
Combined Scores: 681
National Rank: 819
Agency: ATHC-HOSPICE LLC
City: MECHANICSVILLE
State: VA
Agency Type: –
Reported Parent: –
Cost Report Fiscal Year End: January 1, 1970
Reported Census: 0
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 91
Respect: 89
Pain & Symptom Management: 75
Team Communication: 82
Timely Care: 74
Training of Family: 72
Rating of Hospice: 77
Would Recommend Hospice: 82
Combined Scores: 642
National Rank: 2003
Agency: FREDA H GORDON HOSPICE
City: VIRGINIA BEACH
State: VA
Agency Type: For Profit
Reported Parent: LHC GROUP INC.
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 24
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: –
Respect: –
Pain & Symptom Management: –
Team Communication: –
Timely Care: –
Training of Family: –
Rating of Hospice: –
Would Recommend Hospice: –
Combined Scores: 0
National Rank: –
Agency: CENTRA HOSPICE FARMVILLE
City: FARMVILLE
State: VA
Agency Type: –
Reported Parent: –
Cost Report Fiscal Year End: January 1, 1970
Reported Census: 0
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 95
Respect: 94
Pain & Symptom Management: 70
Team Communication: 85
Timely Care: 86
Training of Family: 81
Rating of Hospice: 84
Would Recommend Hospice: 88
Combined Scores: 683
National Rank: 754
Agency: HARMONYCARE HOSPICE
City: VIRGINIA BEACH
State: VA
Agency Type: For Profit
Reported Parent: –
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 23
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 90
Respect: 90
Pain & Symptom Management: 74
Team Communication: 82
Timely Care: 73
Training of Family: 71
Rating of Hospice: 88
Would Recommend Hospice: 89
Combined Scores: 657
National Rank: 1560
Agency: WESTMINSTER-CANTERBURY AT HOME LLC
City: VIRGINIA BEACH
State: VA
Agency Type: Nonprofit
Reported Parent: –
Cost Report Fiscal Year End: September 30, 2023
Reported Census: 100
Reported Net Income: 357
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 92
Respect: 92
Pain & Symptom Management: 82
Team Communication: 83
Timely Care: 83
Training of Family: 77
Rating of Hospice: 84
Would Recommend Hospice: 88
Combined Scores: 681
National Rank: 819
Agency: ENHABIT HOSPICE (RICHMOND)
City: RICHMOND
State: VA
Agency Type: For Profit
Reported Parent: ENHABIT INC.
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 24
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 85
Respect: 92
Pain & Symptom Management: 68
Team Communication: 75
Timely Care: 77
Training of Family: 68
Rating of Hospice: 68
Would Recommend Hospice: 81
Combined Scores: 614
National Rank: 2598
Agency: WESTMINSTER AT HOME (HOSPICE)
City: LYNCHBURG
State: VA
Agency Type: –
Reported Parent: –
Cost Report Fiscal Year End: January 1, 1970
Reported Census: 0
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: –
Respect: –
Pain & Symptom Management: –
Team Communication: –
Timely Care: –
Training of Family: –
Rating of Hospice: –
Would Recommend Hospice: –
Combined Scores: 0
National Rank: –
Agency: RIVERSIDE SHORE HOSPICE
City: ACCOMAC
State: VA
Agency Type: –
Reported Parent: –
Cost Report Fiscal Year End: January 1, 1970
Reported Census: 0
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 89
Respect: 92
Pain & Symptom Management: 78
Team Communication: 83
Timely Care: 81
Training of Family: 80
Rating of Hospice: 87
Would Recommend Hospice: 90
Combined Scores: 680
National Rank: 844
Agency: HEARTLAND HOSPICE (ROANOKE)
City: ROANOKE
State: VA
Agency Type: Nonprofit
Reported Parent: HCR MANOR CARE SVC LLC
Cost Report Fiscal Year End: October 31, 2023
Reported Census: 108
Reported Net Income: 711
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 85
Respect: 85
Pain & Symptom Management: 68
Team Communication: 70
Timely Care: 64
Training of Family: 75
Rating of Hospice: 72
Would Recommend Hospice: 73
Combined Scores: 592
National Rank: 2810
Agency: ATHC – HOSPICE LLC
City: WILLIAMSBURG
State: VA
Agency Type: –
Reported Parent: –
Cost Report Fiscal Year End: January 1, 1970
Reported Census: 0
Reported Net Income: 0
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 88
Respect: 88
Pain & Symptom Management: 63
Team Communication: 81
Timely Care: 72
Training of Family: 65
Rating of Hospice: 78
Would Recommend Hospice: 82
Combined Scores: 617
National Rank: 2555
Agency: FIRST CHOICE HOSPICE
City: HARRISONBURG
State: VA
Agency Type: For Profit
Reported Parent: –
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 25
Reported Net Income: 42
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 91
Respect: 93
Pain & Symptom Management: 71
Team Communication: 79
Timely Care: 82
Training of Family: 72
Rating of Hospice: 81
Would Recommend Hospice: 86
Combined Scores: 655
National Rank: 1615
Agency: GENTIVA II
City: NEWPORT NEWS
State: VA
Agency Type: For Profit
Reported Parent: CURO HEALTH SERVICES LLC
Cost Report Fiscal Year End: December 31, 2023
Reported Census: 37
Reported Net Income: 795
CAHPS Group Scores (Pulls Percent of Responses on Top End Rating)
Emotional Support: 80
Respect: 85
Pain & Symptom Management: 70
Team Communication: 75
Timely Care: 74
Training of Family: 73
Rating of Hospice: 69
Would Recommend Hospice: 76
Combined Scores: 602
National Rank: 2732
Not every Hospice reports CAHPS Scores.
CAHPS Scores are typically from surveys received a year or more ago
Not every Hospice reports Cost Reports, some report through an affiliated Home Health or Hospital.
Net Income can be misleading as many multi-hospice organizations show full organizational net income on their cost reports.